1. Finance

6 Revenue & Profit KPIs

Customer Churn Rate %

Measures the percentage of customers or subscribers who stop using a company's product or service during a particular time period.

Customer Expansion Rate %

Measures the rate at which existing customers expand their contracts or purchases.

Customer Retention Cost 💰

Represents the total cost of activities and efforts aimed at retaining existing customers.

Earnings Per Share 💰

Represents the portion of a company's profit allocated to each outstanding share of common stock.

Net Revenue Growth Rate %

Measures the percentage increase in net revenue from one period to the next.

Operating Profit Margin %

Shows the profitability of standard business activities, excluding any extraordinary items or tax.