1. Software Engineering
  2. Incident & Response

Post-Mortem Action Item Completion Rate


Tracks the percentage of action items identified in post-mortem analyses that are successfully completed, reflecting the team’s commitment to improving based on past incidents.


(Number of Completed Action Items / Total Action Items) * 100


If 20 action items are identified and 18 are completed, the completion rate is (18/20)*100 = 90%.