Upsell and Cross-sell Training Efficacy
Percentage
Measures how effective training is at improving upsell and cross-sell techniques by comparing sales figures before and after training sessions.
Formula
(Post-Training Upsell/Cross-sell Sales - Pre-Training Sales) / Pre-Training Sales * 100
Example
If pre-training sales are $50,000 and post-training sales are $70,000, the efficacy is ($70,000-$50,000)/$50,000*100 = 40%.