Time to Answer Employee Suggestions
Time
Average number of days it takes the HR or management team to respond to employee suggestions or feedback. Rapid responses show that the organization values employee input. Delays or lack of feedback can erode trust and discourage employees from offering potentially valuable insights in the future.
Formula
Total number of days taken to respond to all suggestions / Total number of suggestions received
Example
If it takes 150 days in total to respond to 50 suggestions, the average response time is 3 days.