Stakeholder Satisfaction Survey Score
Score
This score quantifies the satisfaction of stakeholders, including sponsors, team members, and customers. Consistently low scores can indicate misalignment between project deliverables and stakeholder expectations.
Formula
Measured through regular surveys where stakeholders rate their satisfaction on a predetermined scale.
Example
After a project milestone, stakeholders rate their satisfaction on a scale from 1-5. An average score of 4.2 suggests a high level of stakeholder satisfaction.